{"id":27,"date":"2025-01-14T12:02:56","date_gmt":"2025-01-14T12:02:56","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/marketplace2-elementor\/?page_id=27"},"modified":"2026-04-14T11:53:04","modified_gmt":"2026-04-14T11:53:04","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/netova.es\/es\/contact-us\/","title":{"rendered":"Contacte con nosotros"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"27\" class=\"elementor elementor-27\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c0f33a e-con-full wd-section-stretch-content e-flex e-con e-parent\" data-id=\"2c0f33a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e189863 elementor-widget elementor-widget-html\" data-id=\"e189863\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"ntv-contact-page\">\n  <div class=\"ntv-contact-container\">\n    <div class=\"ntv-contact-hero\">\n      <div class=\"ntv-contact-hero__content\">\n        <span class=\"ntv-contact-hero__eyebrow\">NETOVA<\/span>\n        <h1 class=\"ntv-contact-hero__title\">Contacte con nosotros<\/h1>\n        <p class=\"ntv-contact-hero__text\">\n          \u00bfTiene alguna pregunta sobre productos, pedidos, entrega o asistencia?\n          Nuestro equipo est\u00e1 aqu\u00ed para ayudarle.\n        <\/p>\n\n        <div class=\"ntv-contact-hero__actions\">\n          <a class=\"ntv-contact-btn ntv-contact-btn--primary\" href=\"mailto:contact@netova.es\">\n            contact@netova.es\n          <\/a>\n        <\/div>\n      <\/div>\n\n      <div class=\"ntv-contact-hero__card\">\n        <div class=\"ntv-contact-info\">\n          <div class=\"ntv-contact-info__item\">\n            <div class=\"ntv-contact-info__icon\">\u2709<\/div>\n            <div class=\"ntv-contact-info__body\">\n              <div class=\"ntv-contact-info__label\">Correo electr\u00f3nico<\/div>\n              <a href=\"mailto:contact@netova.es\" class=\"ntv-contact-info__value\">contact@netova.es<\/a>\n            <\/div>\n          <\/div>\n\n          <div class=\"ntv-contact-info__item\">\n            <div class=\"ntv-contact-info__icon\">\u23f1<\/div>\n            <div class=\"ntv-contact-info__body\">\n              <div class=\"ntv-contact-info__label\">Tiempo de respuesta<\/div>\n              <div class=\"ntv-contact-info__value\">En 24-48 horas laborables<\/div>\n            <\/div>\n          <\/div>\n\n          <div class=\"ntv-contact-info__item\">\n            <div class=\"ntv-contact-info__icon\">\u2714<\/div>\n            <div class=\"ntv-contact-info__body\">\n              <div class=\"ntv-contact-info__label\">Ayuda<\/div>\n              <div class=\"ntv-contact-info__value\">Pedidos, productos, devoluciones, preguntas generales<\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"ntv-contact-faq-wrap\">\n      <div class=\"ntv-contact-section-head\">\n        <span class=\"ntv-contact-section-head__eyebrow\">PREGUNTAS FRECUENTES<\/span>\n        <h2 class=\"ntv-contact-section-head__title\">Preguntas frecuentes<\/h2>\n      <\/div>\n\n      <div class=\"ntv-contact-faq\">\n        <div class=\"ntv-contact-faq__item\">\n          <button class=\"ntv-contact-faq__question\" type=\"button\">\n            <span>\u00bfC\u00f3mo puedo ponerme en contacto con el servicio de atenci\u00f3n al cliente?<\/span>\n            <span class=\"ntv-contact-faq__plus\">+<\/span>\n          <\/button>\n          <div class=\"ntv-contact-faq__answer\">\n            <p>\n              Puede ponerse en contacto con nosotros en\n              <a href=\"mailto:contact@netova.es\">contact@netova.es<\/a>.\n              Le responderemos lo antes posible durante los d\u00edas laborables.\n            <\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"ntv-contact-faq__item\">\n          <button class=\"ntv-contact-faq__question\" type=\"button\">\n            <span>\u00bfPuedo preguntar sobre un pedido o una entrega?<\/span>\n            <span class=\"ntv-contact-faq__plus\">+<\/span>\n          <\/button>\n          <div class=\"ntv-contact-faq__answer\">\n            <p>\n              S\u00ed. Puede utilizar el mismo correo electr\u00f3nico para actualizaciones de pedidos, preguntas sobre env\u00edos,\n              problemas de entrega y asistencia posventa en general.\n            <\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"ntv-contact-faq__item\">\n          <button class=\"ntv-contact-faq__question\" type=\"button\">\n            <span>\u00bfAyuda con las devoluciones y los problemas de los productos?<\/span>\n            <span class=\"ntv-contact-faq__plus\">+<\/span>\n          <\/button>\n          <div class=\"ntv-contact-faq__answer\">\n            <p>\n              S\u00ed. Si necesita ayuda con una devoluci\u00f3n, un art\u00edculo da\u00f1ado o un problema relacionado con el producto,\n              env\u00edenos un correo electr\u00f3nico con los detalles de su pedido y le ayudaremos.\n            <\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"ntv-contact-faq__item\">\n          <button class=\"ntv-contact-faq__question\" type=\"button\">\n            <span>\u00bfCon qu\u00e9 rapidez responde?<\/span>\n            <span class=\"ntv-contact-faq__plus\">+<\/span>\n          <\/button>\n          <div class=\"ntv-contact-faq__answer\">\n            <p>\n              Solemos responder en un plazo de 24 a 48 horas laborables, en funci\u00f3n del volumen de solicitudes.\n            <\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<style>\n  .ntv-contact-page,\n  .ntv-contact-page * {\n    box-sizing: border-box;\n  }\n\n  .ntv-contact-page {\n    --ntv-contact-bg: #f6f6f8;\n    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var(--ntv-contact-border);\n  }\n\n  .ntv-contact-hero__content {\n    padding: 54px;\n    background:\n      radial-gradient(circle at top right, rgba(123, 97, 255, 0.10), transparent 30%),\n      linear-gradient(135deg, #ffffff 0%, #faf9ff 100%);\n  }\n\n  .ntv-contact-hero__eyebrow,\n  .ntv-contact-section-head__eyebrow {\n    display: inline-block;\n    margin-bottom: 14px;\n    color: var(--ntv-contact-accent);\n    font-size: 13px;\n    font-weight: 700;\n    text-transform: uppercase;\n    letter-spacing: 0.08em;\n  }\n\n  .ntv-contact-hero__title {\n    margin: 0 0 16px;\n    font-size: clamp(34px, 5vw, 58px);\n    line-height: 1.04;\n    letter-spacing: -0.03em;\n    color: var(--ntv-contact-primary);\n  }\n\n  .ntv-contact-hero__text {\n    margin: 0;\n    max-width: 640px;\n    font-size: 18px;\n    line-height: 1.7;\n    color: var(--ntv-contact-muted);\n  }\n\n  .ntv-contact-hero__actions {\n    margin-top: 30px;\n  }\n\n  .ntv-contact-btn {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    min-height: 54px;\n    padding: 0 24px;\n    border-radius: 999px;\n    text-decoration: none;\n    font-size: 15px;\n    font-weight: 700;\n    transition: transform 0.25s ease, opacity 0.25s ease, background 0.25s ease;\n  }\n\n  .ntv-contact-btn:hover {\n    transform: translateY(-2px);\n  }\n\n  .ntv-contact-btn--primary {\n    background: var(--ntv-contact-primary);\n    color: #ffffff;\n  }\n\n  .ntv-contact-hero__card {\n    padding: 24px;\n    background: linear-gradient(180deg, #ffffff 0%, #fbfbff 100%);\n  }\n\n  .ntv-contact-info {\n    display: grid;\n    gap: 16px;\n    height: 100%;\n  }\n\n  .ntv-contact-info__item {\n    display: flex;\n    gap: 16px;\n    align-items: flex-start;\n    padding: 20px;\n    border-radius: 20px;\n    background: #fff;\n    border: 1px solid var(--ntv-contact-border);\n  }\n\n  .ntv-contact-info__icon {\n    width: 48px;\n    height: 48px;\n    flex: 0 0 48px;\n    border-radius: 14px;\n    background: var(--ntv-contact-accent-soft);\n    color: var(--ntv-contact-accent);\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    font-size: 22px;\n    font-weight: 700;\n  }\n\n  .ntv-contact-info__label {\n    margin-bottom: 6px;\n    font-size: 13px;\n    font-weight: 700;\n    text-transform: uppercase;\n    letter-spacing: 0.06em;\n    color: var(--ntv-contact-muted);\n  }\n\n  .ntv-contact-info__value,\n  .ntv-contact-info__value a {\n    font-size: 17px;\n    line-height: 1.5;\n    color: var(--ntv-contact-primary);\n    text-decoration: none;\n  }\n\n  .ntv-contact-faq-wrap {\n    padding: 34px;\n  }\n\n  .ntv-contact-section-head {\n    margin-bottom: 14px;\n  }\n\n  .ntv-contact-section-head__title {\n    margin: 0;\n    font-size: clamp(28px, 4vw, 42px);\n    line-height: 1.1;\n    letter-spacing: -0.02em;\n    color: var(--ntv-contact-primary);\n  }\n\n  .ntv-contact-faq {\n    margin-top: 18px;\n  }\n\n  .ntv-contact-faq__item {\n    border-top: 1px solid var(--ntv-contact-border);\n  }\n\n  .ntv-contact-faq__item:last-child {\n    border-bottom: 1px solid var(--ntv-contact-border);\n  }\n\n  .ntv-contact-faq__question {\n    width: 100%;\n    padding: 22px 0;\n    border: 0;\n    background: transparent;\n    display: flex;\n    align-items: center;\n    justify-content: space-between;\n    gap: 16px;\n    text-align: left;\n    cursor: pointer;\n    font-size: 18px;\n    font-weight: 700;\n    color: var(--ntv-contact-text);\n  }\n\n  .ntv-contact-faq__plus {\n    flex: 0 0 auto;\n    font-size: 28px;\n    line-height: 1;\n    color: var(--ntv-contact-accent);\n    transition: transform 0.25s ease;\n  }\n\n  .ntv-contact-faq__answer {\n    max-height: 0;\n    overflow: hidden;\n    transition: max-height 0.3s ease;\n  }\n\n  .ntv-contact-faq__answer p {\n    margin: 0 0 22px;\n    max-width: 850px;\n    font-size: 16px;\n    line-height: 1.75;\n    color: var(--ntv-contact-muted);\n  }\n\n  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orders, delivery, or support? Our team is here to help you. contact@netova.es<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/netova.es\/es\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/netova.es\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/netova.es\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/netova.es\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/netova.es\/es\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":3,"href":"https:\/\/netova.es\/es\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":1322,"href":"https:\/\/netova.es\/es\/wp-json\/wp\/v2\/pages\/27\/revisions\/1322"}],"wp:attachment":[{"href":"https:\/\/netova.es\/es\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}